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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A context menu will open. It includes exhaustive information about all the operations that you can perform on the page in question. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive range of instructional video clips clarifying how to work with our Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you are looking for, have a look at our extensive Frequently Asked Questions database, which comprises questions asked by actual individuals and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our excellent team of support engineers available 24/7 and eager to help you with any question. Each trouble ticket you send will be replied to in less than sixty minutes (the average trouble ticket response time is about twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269990

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com